Home » Blog » Data Migration » Merge Shared Mailbox Office 365 Step By Step – Know the Direct Solution
Data Migration, Office 365

Merge Shared Mailbox Office 365 Step By Step – Know the Direct Solution

  author
Published By Mohit Jha
Nimisha Ramesh
Approved By Nimisha Ramesh
Published On March 20th, 2024
Reading Time 5 Minutes Reading

This write-up aims to provide a step-by-step solution to the user query i.e. – How to merge shared mailboxes in Office 365 without any data loss. While dealing with multiple shared mailboxes in Office 365 this situation is quite obvious. If you have a similar query and you need a complete insight into the process then go through this write-up and you will find it all.

Before getting into the solution let’s go through the user query first, and understand the real scenario.

User Query-

We have 4 shared mailboxes without any aliases, we need to merge them into 1 existing shared mailbox. We need the best way to do this, please suggest to me how can we merge shared mailbox Office 365 without any data loss.

This is a common user query when they decide to merge shared mailbox in Office 365. So, here we will provide a direct and easy way to fix these types of user problems. Let’s start from the beginning!

Table Of Content

What is Shared Mailbox in Microsoft Office 365?

A shared mailbox in Office 365, is quite similar to a regular mailbox, and it also has the same storage limit of 50 GB. Instead, of single-user access, it offers multiple-user access. But it does not have any username and password to log in. To access the data of the shared mailbox, users must need to log into their primary mailbox using their respective usernames and password. If the respective permissions are assigned then the user can access the shared mailbox in their primary mailbox. Moreover, if the size of the shared mailbox increases from 50 GB, then it needs to be assigned with a valid license.

Microsoft provides the facility to create one or more shared mailboxes in Office 365. If you have multiple shared mailboxes and you need to merge them into one, then the question arises of how to merge two or more shared mailboxes into one in Office 365. So, we are here to provide the solution for this, in this upcoming section, you will get an answer to your question.

Before discussing a solution for that, you have to understand Microsoft doesn’t provide any method or way to combine Office 365 shared mailboxes. Microsoft provides a facility to convert shared mailbox to user mailbox, but what if you need to merge two or more shared mailboxes into one?

Reliable Solution to Merge Shared Mailbox Office 365

To fix these issues you have to take the help of Office 365 to Office 365 Migration tool. This software allows you to merge or combine two or more Office 365 shared mailboxes. With this tool, you are capable of merging Office 365 shared mailboxes within the same or different tenant. Apart from this, by using the software you can easily transfer an Office 365 subscription to another account.

Take a Look Working Procedure to Merge Office 365 Shared Mailboxes

To start the shared mailbox merging process, you have to download the software. And follow the below-guided steps carefully to avoid complications.

Download Now Purchase Now

Reliable Steps to Merge Office 365 Shared Mailbox Step-By-Step Procedure

Step 1. Download, Install, and Run the software on your computer. Now, choose Office 365 as the source and the destination migration platform.

main-screen

Step 2. Moving to this step, here, you can see the Office 365 mailbox item category list along with the date filter. Choose the desired mailbox items apply the date filter and click Next.

Step 3. Use the Office 365 Admin credentials such as Admin ID and Application ID, of source and destination to login into the portal. Validate it by clicking the validate button provided in the below right corner of this screen to merge Office 365 Shared mailboxes.

Step 4. In this step, create user group mapping between the source and the destination-shared mailbox. The software provides us with three ways to accomplish this task. These are – Fetch Users, Import Users, and Download Templates. Use any of them to create a mapping and click on the validate button.

how to merge shared mailboxes in Office 365

Step 5. Once, the required permissions get validated then, hit the Start migration button to merge shared mailbox Office 365.

merge shared mailboxes in Office 365

Must Read: How to Migrate Shared Mailbox to Office 365 User Mailbox?

Some of the Features Offered By Software

Final Words

In various situations, users often need to merge shared mailboxes in Office 365, but Microsoft doesn’t provide any software for that. Therefore, we decided to provide a direct and easy way for users to query, i.e. – “How to merge shared mailbox Office 365?”. This entire write-up is dedicated to users who are searching for a solution to merge multiple shared mailboxes in Office 365. It is suggested to use the above-mentioned software solution to perform this task easily without any data loss or hassle.