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Know Direct Solution to Merge Office 365 Shared Mailboxes

Ugra Narayan Pandey | Modified: 2022-04-15T16:14:53+05:30 | 4 Minutes Reading
Office 365

Problem –

We have 4 shared mailboxes without any aliases, we need to be merged to 1 existing shared mailbox. We need the best way to do this, suggest to me how can we merge emails from 4 Office 365 shared mailboxes to the main shared mailbox.

This is a common users query when they decided to merge Office 365 shared mailboxes. So, here we will provide a direct & easy way to fix these types of user’s problems. Let’s start from the beginning!

What is Office 365 Shared Mailbox?

A shared mailbox does not require a license, but a shared mailbox is accessed by every user. To access the shared mailbox user must be assigned an Office 365 license. Each shared mailbox maximum size of 50 GB. If the size of the shared mailbox increased from 50 GB, then needs to be licensed. It is used to store emails sent to and received by the shared mailbox. Shared mailbox doesn’t have user name and password, to access data of shared mailbox users must need to log in with their user name and password.

Microsoft provides the facility to create one or more shared mailboxes in Office 365. If you have multiple shared mailboxes and you need to merge Office 365 mailboxes, then the question is arise how to merge two or more shared mailboxes into one. So, we are here to provide the solution for this, in this upcoming section you will get an answer to your question.

Solution for – How to Merge Office 365 Shared Mailboxes?

Before discussing a solution for that, you have to understand Microsoft doesn’t provide any solution to combine Office 365 shared mailboxes. Yes, Microsoft provides a facility to convert shared mailbox to user mailbox, but what if you need to merge two or more shared mailboxes in one. So, to fix these issues you have to take the help of Office 365 to Office 365 migration tool. This software allows you to merge or combine two or more Office 365 shared mailboxes. With this tool, you are capable to merge Office 365 shared mailboxes within the same or different tenant. Apart from this, by using the software you can easily migrate mailboxes data from one Office 365 to another Office 365.

Take a Look Working Procedure to Merge Office 365 Shared Mailboxes

To start the shared mailbox merging process you have to download the software. And follow the below-guided steps carefully to avoid complications.

Reliable Steps to Merge Office 365 Shared Mailbox Step By Step Procedure

Step 1. Download, Install and Run the software on your computer. Now, choose Office 365 as the source and the destination migration platform.


Step 2. Moving to this step, here, you can see the Office 365 mailbox item category list along with the date filter. Choose the desired mailbox items and apply the date filter respectively and Click Next.

Step 3. Use the Office 365 Admin credentials such as Admin ID & Application ID, of source and destination to login into the portal. Validate it by clicking the validate button provided in the below right corner of this screen to merge Office 365 Shared mailboxes.

Step 4. In this step, create user group mapping between the source and the destination shared mailbox. The software provides us with three ways to accomplish this task. Those are – Fetch Users, Import Users, and Download Template. Use any of them to create mapping and click on the validate button.

Step 5. Once, required permissions get validated then, hit the Start migration button to merge Office 365 shared mailboxes.

Final Words

Sometimes, users need to merge their Office 365 shared mailboxes, but Microsoft doesn’t provide any software for that. Therefore, we decide to provide a direct & easy way for users to query – How to merge shared mailboxes of Office 365. This entire write-up is dedicated to the users who searching for a solution to merge multiple Office 365 shared mailboxes.