Outlook

How to Fix Email Message Body is Blank in Outlook? Complete Guide 2026

In recent times, most Outlook users have raised concerns that the Outlook application is sending blank emails, which is moreover increasing the size of the PST file. However, this issue is not only faced by senders but also the user who receives the same blank emails in his/her Outlook profile. Due to these blank emails, Outlook users end up facing troublesome times, which may disturb one’s work to a greater extent. If you are facing a similar instance, then explore this write-up to the fullest where we will elaborate cost-effective solutions to troubleshoot when an email message body is blank in Outlook email application.

Be aware of the different causes, which lead to the occurrence of this issue!

Know the Causes of Outlook Blank Email Message Issue

• Due to Incompatible Add-Ins in Microsoft Outlook
• In Case of Damaged or Corrupted Outlook Data File
• Font Color, Which is been Set for Plain Text Messages
• If the Hardware Graphics Acceleration is Enabled

Approach #1: Verify the Font Color Set for Plain Text Messages

At times, Outlook’s email message body goes blank only when the emails are received in plain text format. Therefore, it might be due to the font color set for “Composing and reading plain text messages”, which is White.

• Launch Outlook application and double-click on the email message, which is blank
• Now, go to File >> Options >> Mail and click the Stationery and Fonts button in order to open the Signatures and Stationery wizard
• After that, under Composing and reading plain text messages, select the Font button in which a new window will be displayed
• Now, navigate to the Font color option and verify whether it is selected as Automatic
• Under the drop-down list, which is next to Automatic, make sure that black color is selected
• After this, restart the application and check whether the issue still persists. If not resolved, then go for the next method

Approach #2: Disable Faulty Add-Ins

• Launch MS Outlook on your system and click on the “File” tab.
• Select “Options” >> “Add-Ins”.
• Then, choose “COM Add-Ins” and click on the “Go” button.
• Upon doing so, uncheck all the add-ins you wish to disable in your Outlook application.
• At last, click “Ok”.

Approach #3: Clear the Cache Files in your Outlook

• Launch the “Run” box on your system by pressing the “Windows + R” keys.
• Next, type in %localappdata%\Microsoft\Outlook and then, click “Enter”.
• Once done, head to the “Roam Cache” folder.
• Lastly, select all the cached files (by pressing Ctrl + A) and delete the files.

Approach #4: Make a Fresh Outlook Profile

• Open the “Control Panel” on your Windows computer.
• Click “Mail”. Then, in the Profiles section, select the “Show Profiles” option.
• Next, click on the “Add” button to create a new Outlook profile.
• Doing so, follow the on-prompts instructions thoroughly for setting up your email account.
• Once your new MS Outlook profile is created, set it as your default and re-launch MS Outlook application.

Approach #5: Update MS Outlook and Windows

One prominent reason for Outlook email message body is missing could be that you are using an outdated version of Microsoft Outlook and Windows OS version. Here are the quick steps on how to update them to the latest versions.

Update Your MS Outlook Version

• Launch MS Outlook.
• Click “File” and find the “Office Account” tab.
• Next, click on the “Update Options” drop-down and then, click the “Update Now” button.
• Now, simply wait till your MS Outlook application gets updated to the latest version.
• Once done, re-launch MS Outlook and check if email message body is still blank.

Update Your Windows OS Version

• Open the Windows Settings app and head to the “Updates & Security” section.
• Next, in Windows Update, click on the “Check for Update” option.
• The system will start downloading if any update is available.
• Once done with that, install it, update and restart your system.
• Finally, check if the Outlook email message body is blank issue is resolved.

Still, hovering to fix this issue? Do not worry as you can adopt the following method to completely troubleshoot the error!

How Does the Tool Operate to Troubleshoot Email message body is blank in Outlook 2016 Issue?

1. Download and launch the automated software on the system and upload the PST file then, Scan with Quick or Advance mode.
   

   Note: Location of PST File: “C: \Users\Username\Documents\Outlook Files” or the tool Automatically Search PST File from the Local System.

   

2. Once the PST file is successfully added, it generates an instant preview of all PST data along with the attachments.
3. It fixes all the issues and the recovered emails or any data can be previewed in red color.
4. Now, export selected or entire data to PST file format to import the newly fixed PST file to the Outlook application.
5. Launch Outlook >> Go to File >> Open >> Outlook Data File >> Browse Resultant PST File.

Let’s Conclude

Nowadays, most users prefer using an Outlook email application, just because of delivering a wide range of features. Oftentimes, Outlook users get panic after knowing that the email message body is blank in Outlook 2016. This blog states the best resolving techniques, which one can follow to fix such instances. However, if the native method fails, simply adopt the proven automated solution to instantly resolve such circumstances.