Outlook is a desktop-based email client which contains two data files i.e. PST and OST. Sometimes, the user can not open the file which is damaged. So, the user can use Inbox Repair tool or scanpst.exe for data recovery. Therefore, in the upcoming section, we are going to discuss the entire working of Inbox repair tool in Outlook 2016/2013/2010 in an efficient manner.
Two Manual Ways to Recover Outlook Data Files
For repairing the Outlook data file (.ost & .pst) there are to manual procedures available and perform each step according to the need. Let’s have a look:
Step 1: First of all, you have to Close Outlook and follow below points:
- Navigate & browse the C:\ program files
- Go to the Program Files (x86) directory
Step 2: Then, type Inbox Repair Tool (Scanpst.exe) within the Search box
Remember: With search box, the user cannot find the Scanpst.exe file in single folder and then, try to search other folders as discussed in step 1.
Depending on the Outlook versions, you can navigate the desired location of each folder
- For Outlook 2016: C:\Program Files (x86)\Microsoft Office\root\Office16
- For Outlook 2013: C:\Program Files (x86)\Microsoft Office\Office15
- For Outlook 2010: C:\Program Files (x86)\Microsoft Office\Office14
- For Outlook 2007: C:\Program Files (x86)\Microsoft Office\Office12
Step 3: Now, Open Inbox Repair Tool or Scanpst.exe
Step 4: Under Enter the name of the file you want to scan box, put the name of Outlook PST which you wish the software to examine, or click on Browse to select the particular file.
Note: A new log file is created by default during the scan. Now, you can select Options and opt not to have a log created, or you can append all the results with the existing log file.
Step 5: Choose Start button to begin the scanning
Step 6: If scan related errors are found, then, choose the Repair option to begin the entire process for resolving them.
Note: The scan creates a new backup file during the recovery procedure. By default, have to change the name or path of your backup files. Then, type a new name inside the Enter name of backup file box, or hit on Browse to choose the file that you want to utilize.
Step 7: Once the repair process is complete, start Microsoft Outlook and configure the account with the Outlook Data File (.ost and .pst) you have just repaired.
An Exchange account can save the entire information on a mail server. The user can choose Cached Exchange Mode or Offline mode, copy all data in an offline Outlook Data File (OST) during account setup. If you have encountered an issue with OST data file, this file can be removed or recreated by downloading to make a copy of all items again. Here, we are going to cover recreating process if users offline data is not usable.
Step 1: Now, Exit MS Outlook
Step 2: Open the Control Panel, and enter Mail inside the Search Control Panel box and then, click the Mail option
Step 3: From the dialog box of Mail Setup, choose the E-mail Accounts option
Note: The Mail Setup dialog box contains the specific name of a current profile. For selecting multiple existing profiles, select Show Profiles choose the name of the profile and then click on Properties button
Step 4: After that, select the Data Files tab, click on an Exchange account, and then, choose the option of Open File Location
Note: For an exchange account, File Explorer Window gets open to the desired path of the data file. The Account Settings and Mail Setup both dialog boxes will become open, behind Explorer window.
Step 5: Next, Shut down the Account Settings & Mail Setup dialog box, and afterward return to the Windows Explorer
Remember: Keep in mind that you must select these 2 dialog boxes before deleting a file. If they are not closed then, screen will display the error message as well.
Step 6: Under the File Explorer Wizard, right-click on the Exchange data file, and then press Delete button
Note: From the next time you have to start Outlook application and a new OST file is created for an account.
The Final Words
Sometimes the user accidentally deleted all the data files from Outlook 2016 and wants to recover them anyhow. Thus, after considering the need of user we have discussed two manual procedures for repairing the Outlook data (.ost and .pst). In order to have successful completion of the process follow all the Working of Inbox Repair Tool in Outlook 2016, 2013, 2010, 2007, 2003 carefully.