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Know How to Use New-MailboxRestoreRequest in Exchange Server

Published By Mohit Jha
Nimisha Ramesh
Approved By Nimisha Ramesh
Published On March 27th, 2024
Reading Time 5 Minutes Reading

A Microsoft Exchange server administrator feels the need to use the New-MailboxRestoreRequest command when he/she has a disconnected or soft-deleted mailbox. By utilizing this cmdlet, one will be able to regain back these mailboxes from the Exchange server in 2016, 2013, and 2010. The command functions in a way that it moves items from disabled, soft-deleted, or any kind of recovery database mailbox to an archive or primary mailbox, which is presently connected. 

New-MailboxRestoreRequest Command

The New-MailboxRestoreRequest cmdlet is used to initiate the process of restoration of mailboxes with the below syntax. 


-SourceDatabase <DatabaseIdParameter>

-SourceStoreMailbox <StoreMailboxIdParameter>

-TargetMailbox <MailboxOrMailUserIdParameter>



[-AssociatedMessagesCopyOption <FAICopyOption>]

[-BadItemLimit <Unlimited>]

[-BatchName <String>]


[-ConflictResolutionOption <ConflictResolutionOption>]

[-DomainController <Fqdn>]


[-ExcludeFolders <String[]>]

[-IncludeFolders <String[]>]

[-MRSServer <Fqdn>]

[-Name <String>]

[-Priority <RequestPriority>]

[-SourceRootFolder <String>]

[-SuspendComment <String>]



[-TargetRootFolder <String>]



Above all was about an Exchange command. Now a question arises how to use New-MailboxRestoreRequest in the Exchange server?

Different Syntax of Using Command

There are the following 3 syntaxes for utilizing New-MailboxRestoreRequest in Exchange 2016, 2013, and 2010:

1. First syntax:

Syntax 1

2. Second Syntax:

Syntax 2

3. Third Syntax:

Syntax 3

Also Read: How to  repair corrupt EDB file using Eseutil and Isinteg?

Understand Creation of New-MailboxRestoreRequest with its Rules & Examples

Rule #1: It is necessary to have administrator permissions to utilize the command. Make sure you have the right permissions.

Get-ManagementRole -Cmdlet New-MailboxRestoreRequest

Rule #2: It is mandatory to share the LegacyDN, DisplayName, or MailboxGUID about all the server mailboxes that are disabled or soft-deleted

Example 1: Here, we will be using the Get-MailboxStatistics command to return or restore attributes like LegacyDN, DisplayName, MailboxGUID, and DisconnectReason for all the disconnected mailboxes of the ‘MBD01’ database

Example 1

The following command will be returning the source mailbox with a MailboxGUID on the mailbox database ‘MBD01’ to the targeted mailbox with Aisha:

Example 1.1

Example 2: The command retrieves items from the source mailbox with the name John Smith on the MBD01 mailbox database for archiving [email protected]

Example 2: New-MailboxRestoreRequest

Description: The Microsoft Exchange server does not completely delete mailboxes from the source database when one is moving them from one database to another. Instead, the mailboxes go into a soft-deleted state. In this mode, it will be possible to access or restore a mailbox with the help of the New-MailboxRestoreRequest cmdlet in the Exchange server. Till the expiry date of the retention period, the items or mailboxes remain in the source database.

Suggestion: Users can also opt for the Remove-StoreMailbox command to completely delete mailboxes from the source database.

Users can execute the Get-MailboxStatistics command to view soft-deleted mailboxes on the Exchange. They will be able to search outcomes, which is having DisconnectReason associated with SoftDeleted value. When Remove-Mailbox or Disable-Mailbox command is applied the mailbox will be marked as Disabled

Important Tip: Until and unless the Active Directory is up to date, the mailboxes will not be listed as Disabled. The processing speed might be increased with the help of the Update-StoreMailboxState command.

The disabled mailbox can be successfully retained until the time they are under the retention period. But if the retention period expires then, the mailboxes will permanently be deleted.

Is the Idea of Using New-MailboxRestoreRequest Helpful or Not?

Well, using New-MailboxRestoreRequest in Exchange Server 2016, 2013, and 2010 is reliable when it is about regaining soft-deleted, disabled, or disconnected mailboxes. These commands require high technical knowledge at the time of execution. It is so because the operator must be aware of all the servers and mailboxes of the Exchange. Therefore, an alternative is always plays an immense role to make the procedure easy. Now a question hits in mind what is that alternative? Then, continue reading with the upcoming section.

An Alternative for New-MailboxRestoreRequest 

The solution does not require any command execution for recovering disconnected, dismounted, or offline Exchange mailboxes. The Exchange Recovery Software comprises a systematic manner to restore dismounted or offline mailboxes. It will be extracting items from mailboxes in the same format as they were before processing. If users are using the tool then, it is guaranteed that they are going to experience a smooth and easy way to restore disabled or dismounted mailboxes.

Free Download Purchase Now

Let’s Wrap Up

The answer to the question i.e., ‘How to use New-MailboxRestoreRequest in Exchange Server’ is provided in this blog. Well, an alternative approach is also recommended on the page, which users can utilize as per their comfort zone. Talking about experts’ views then, the survey says that Exchange recovery products should be utilized because it reduces time and effort too.

Frequently Asked Questions

Q1. How to check the status of the New-MailboxRestoreRequest process?

Ans – Execute the command:-

Get-MailboxRestoreRequest -Identity "FirstNameOfTheUser\MailboxRestore

Q2. What is the PowerShell command to cancel the New-MailboxRestoreRequest request?

Ans – Run the command:-

Remove-MailboxRestoreRequest -Identity "FirstNameOfTheUser\MailboxRestore