When selecting a name in Outlook, an error occurred “The action cannot be completed. The name cannot be matched to a name in the address list.” This is mainly because the user is new to the Exchange Server from the automatic discovery of Outlook client. It occurs when trying to add a user mailbox. Users may address the following:
Suggestion: Fix OST File Related Issues
Outlook OST Recovery is a great tool to help you repair corrupted, damaged, and corrupted OST files. The software is designed to save accessible OST files in multiple formats.
To fix this error, you must perform several steps in the Exchange admin center. To do this, you must first ensure that the user’s mailbox exists and that the user is listed on the mailing list. To achieve this, follow the steps below.
If the user is shown, run again to see if the issue is resolved. Follow the steps below to this end.
If that doesn’t work, you can do it another way: clear your credentials and then repair your Office application. Let’s start by clearing the credentials. To do so, follow the steps below:
When the system reopens, repair your Office application. Your account should be working properly now. I hope this solves the problem.
In this blog, We discussed the “The action cannot be completed. The name cannot be matched to a name in the address list.” users may have in Outlook. We discussed why this happens and how we can tackle it.