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Recover Deleted Emails from Office 365 – A Complete Guide

  author
Published By Mohit Jha
Nimisha Ramesh
Approved By Nimisha Ramesh
Published On March 26th, 2024
Reading Time 5 Minutes Reading

In this content, you will get 3 manual methods on how to Recover Deleted Emails from Office 365. Also, manual methods are not reliable to a great extent, here is a tip provided to prevent data loss from Office 365.

“The previous morning, I was going through my email folders in Office 365. It’s my regular habit to permanently delete emails to keep only those emails that are important. I avoid disorderliness in my folder. But, mistakenly, I had permanently deleted one of my very important emails. That email is urgently required for my company. Please tell me whether or not can you recover deleted emails from Office 365. If yes, then how?”

Do you have the same query in your mind? Are you unable to recover deleted mailboxes in Office 365? Well, you are not the only one. The problem is very common and happens to a lot of users. But, do not worry. You are at the right place if you are seeking a solution to the same problem. Let us get started with that.

Table of Contents

  1. Author Suggestion
  2. Method-1.Deleted Items
  3. Method 2.Recoverable Folder
  4. Method-3. eDiscovery Tool
  5. Conclusion and FAQ’s

Author’s Suggestion

You cannot trust manual solutions to the full extent. Therefore, it is recommended to regularly create a backup of their Office 365 data. To do this, you can take the help of the Exchange Online Backup tool. It helps in keeping your data safe even if you have permanently deleted it. After that you can easily import PST to Exchange Online whenever you want your data back in Exchange Online.

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How to Recover Deleted Emails from Office 365?

If you are unable to recover deleted mailbox in Office 365, then go through the following methods. Provided below are 3 manual methods to retrieve deleted emails in Office 365.

Method 1: Restore Emails from Deleted Item Folder

1. Log in to your account. From your email folder list, choose deleted items

2. When you find your desired email on the list, you can restore it by right-clicking on it. Select Move and then Inbox

Recover Deleted Emails from Office 365

Note: If you want to restore it to a different folder, right-click on it. Select Move and then More. Choose the desired folder location and then click on Move.

Method 2: Restore Emails from Recoverable Items Folder

This method is used to recover deleted emails from Office 365. If you have emptied the deleted emails folder by pressing shift + delete, this method is very useful.

Perform the following steps to recover permanently deleted items:

1. Log in to your account. From the email folder list, choose deleted items. Press the right-click on it, and then Recover Deleted items

Office 365 recover deleted mailbox

2. Search for the email, select it, and then click Recover. After doing this, your message will go to your Inbox. You can check here.

Method 3. Recover Deleted Items from Office 365 Using eDiscovery Export Tool

If the user is not able to recover deleted emails from Office 365 mailbox. Then they can use the eDiscovery export tool to do so.

  • Step 1. Log in to the Microsoft 365 Defender Portal.
  • Step 2. Move to Permissions > Email & Collaboration roles > Roles.
  • Step 3. Click on the eDiscovery Manager role group and then hit Edit to add the account.
  • Step 4. Sign out and Sign again to Office 365. Now login to the Microsoft Purview compliance portal.
  • Step 5. Click on Content Search> New Search. Name the Search and then go to Locations.
  • Step 6. Now go to Conditions and add conditions such as recipient, date, etc.
  • Step 7. Review your settings and Done. Click on the Search button.
  • Step 8. Now hit on the Actions button > Export report > Generate report.
  • Step 9. Download the report and copy the Export key.
  • Step 10. Now start the eDiscovery Export Tool and enter the Export key and Location.
  • Step 11. Hit on the Start Download button.
  • Step 12. Open Desktop Outlook and click on Open & Export > Open Outlook Data File.
  • Step 13. Open the PST file having recovered emails and OK.
  • Step 14. Now right-click on the emails and Move > Other folder.

Key Takeaway

  1. Not recover a completed deleted folder.
  2. Permanently Deleted Items can be recovered within 30 days as per the retention policy.
  3. Recovered Emails do not directly move to their original location.
  4. It is a time-consuming process.
  5. To enhance and reduce storage in Office 365, you need to Enable Or Disable An Exchange Online Archiving Mailbox.

Conclusion

Many times, it happens that user deletes their important emails by mistake. There are 2 manual methods to recover deleted emails from Office 365. However, manual methods are not very trustworthy. There are slight possibilities that users might end up with loss of data.

To avoid this situation, it is recommended to make a backup of Office 365 data regularly with the above-suggested tool. 

Frequently Asked Questions

Q1. How do I recover permanently deleted emails from Office 365?

Ans – We can go to the Deleted items and then move to the emails and restore them.

Q2. Is there any way to recover deleted items from Exchange Online within 14 days?

Ans – Yes, we can do so by using the deleted items mailbox. It also depends on the modifiable retention policy.