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Understand How to Deal with Outlook Express Not Responding Error

Admin | Modified: 2020-04-10T13:59:16+05:30 | 5 Minutes Reading

Outlook Express, a known email client stores its database in a DBX file. Every folder in Outlook express has a file with extension DBX associated with it. It gives proper flexibility by acting as a connectivity application for various professional software. However, while working many times, users face an issue due to which Outlook Express Not Responding and users face an error issue and the mentioned error message.

Outlook Express Not Responding Error

Consequences of Error

There are some consequences of an error as mentioned below:

  • Performance of the System becomes slow
  • The machine hangs from time to time.

Causes Behind Occurrence of Outlook Express Not Responding Error

Sometimes, users may suffer from the issue that Outlook Express is not responding due to which they are unable to continue their work. The main reason behind the occurrence of such error is the breakdown of Internet connectivity problems, incorrect configuration, and account settings. Apart from this, there are some more reasons that lead to the occurrence of this error message as mentioned:

  • Internal Registry Conflict
  • Installation of Corrupt Program
  • Virus or Malware Infection
  • Heavy Mailbox
  • Conflict in add-in installation
  • Corrupted User Profile
  • Application is outdated

All the mentioned causes and the corresponding error message occurred in Outlook Express to remove this, there are some solutions that make it easy to resolve this error issue.

Workaround to Resolve Outlook Express Not Responding Error

There are some solutions that help to resolve the occurrence of such an error message. However, before using this mentioned solution, it is suggested to take the complete backup of data.

End Process of OutlookExpress.exe

If the Outlook Express is being utilized by multiple methods, users can kill the procedure of hanging. This can be done by following the mentioned steps.

  1. Open Windows Task Manager on your system
  2. Select “Start Task Manager
  3. Now, switch to the Processes tab
  4. Select outlookexpress.exe and click on End process button

Start Outlook Express in Safe mode

Starting Outlook Express in a safe mode is another solution to remove an error. As safe mode loads the Outlook Express without any add-ins as well as customization files. This can be done by following the mentioned steps.

  1. Press the Ctrl key and open the command line.
  2. Type outlookexpress.exe /safe >> click Yes if you want to start in safe mode.

If the above steps help to resolve your issue then, the problem was most likely to be with one of your add-ins.

Close all open programs and applications

Since Outlook Express is a multifaceted application, it needs numerous resources. Moreover, it does not have the required memory for performing the required operation that can eventually lead to Outlook Express Not Responding error. An easy solution is to close all the other programs, which are not necessary at that moment.

Repair Outlook Express Data Files

There is software namely Outlook Express Recovery, which makes it easy for users to repair the corrupt or inaccessible DBX files in healthy form. The application is designed in such a way that it retains data integrity while repairing the data. It supports all the Windows-based applications and gives 100% accurate results within a few moments.


Disable Antivirus Software

Outdated anti-virus or anti-spam applications are one of the main causes of Outlook Express issues. These programs frequently encounter with Outlook Express and stop them from functioning properly. It is always suggested to update your anti-virus from a timely.

Repair Office Programs

In case if none of the above-suggested solutions works then, try repair Office programs. Follow the mentioned steps to repair your Office programs.

  1. Close all Office applications and open Control Panel
  2. Click on MS Office under “Add or Remove Programs” >> choose change >> repair
  3. Now, click on Continue button

Check System for Corruption

Firstly, check the integrity of the system

  1. Press Win + R from your keyboard
  2. Type cmd >> Enter
  3. Now, type “sfc/scannow” >> Enter.

Note: If you are logged in as Guest user then, firstly you will be asked to login as Administrator.

Update to latest Windows KB

  1. Check for Windows Updates >> click on Start button
  2. Type “update” into the Search box >> Enter
  3. The Windows Update dialog box will appear
  4. If updates are available, click the Install Updates button.

Clean up Junk Files

  1. Open System Tools >> click Disk cleanup
  2. Select type of files/folders for deletion >> OK
  3. For deleting system files, which are no longer required >> click on system files. Users may be prompted by UAC for action confirmation >> delete files.


Once an issue is created while working makes a great problem for users. Out of which the major issue is that when the email client stops working. In the above discussion, a way to deal with Outlook Express Not Responding Error in an efficient manner.