Lotus Notes Common Issues and Their Solutions [HCL Notes]
Overview: In this article, you will find the different Lotus Notes issues and errors that are faced by users on a day-to-day basis. All of the issues are explained in detail. One of the best solutions is also discussed to help you out from these issues permanently.
The IBM Notes email application was popular at one time but was gradually losing user interest due to the plethora of new, high-level, and convenient email clients on the market. The intense competition in this email client comes from the Microsoft Outlook application. Outstanding features, minimal constraints, flexibility, and convenience make Outlook a better option, allowing many users to make smart choices between their Lotus Notes and Microsoft Outlook email clients.
IBM Notes has some issues and limitations, even after the latest release. This section describes HCL Lotus Notes common issues.
Table Of Content
Top Most Lotus Notes Issues
There are multiple Lotus Notes issues that appears regularly. But the most common issues with their solutions are here:
IBM Notes Meeting Limitations
The HCL Notes meeting feature has the following limitations:
- Inviting a Lotus Notes meeting room is confusing and a bit daunting. It can be an unnecessary waste of time.
- There is no flexibility to allow people to participate for a specific time at the meeting. People invited to a meeting are marked as the full time of the meeting, not the specific time frame within which they must attend.
- When a Lotus Notes user deletes a meeting invitation, linked files and attachments are not considered to be automatically deleted. As a result, unused data still uses storage space and database files are large.
Lotus Notes Inefficient Search Capability
The Lotus Notes issues with the email search function:
- It is not possible to search multiple archives at once
- Advanced search options are mostly hidden deep in the menu
- You can do just simple searches – no complicated search queries
- Unable to save search results
- The search query is limited to selected folders only
Spell Checker Issues in Email Body
The IBM Notes spell checker is very frustrating. Even if the user ignores a misstatement in the subject line, he will continue to check the same in the body of the message (unless it is in the dictionary). This is the Lotus Notes issue which causes several problems.
Message Handling Problem
Lotus Notes messages handling are also a big task for users. There are many confusions and limitations. Here are some examples:
- The folder contains no information about the total number of messages highlighted.
- Unread messages remain in the same order they were received in your mailbox. Therefore, it is difficult to identify them later.
Improper Integration with Third-party Services
HCL Lotus Notes has only loose integration with third-party services. I’ve listed some Lotus Notes issues related to this:
- Improper integration with Internet email clients
- Outlook does not support meeting invitations well
- Difficult to look at Google email or calendar in IBM Notes
The Lotus Notes Database Backup is Slow
Due to the large file size of the database, due to the Lotus Notes file structure, the manual procedure can take some time to backup. As a result, the backup speed is very slow and can be a nuisance to ordinary and long-term users.
Top 5 Lotus Notes Errors
While using the Lotus Notes application there are different situation where the errors occurs. But before contacting the support team, you need to do some troubleshooting for an instant solution. Let’s elaborate the all the Lotus Notes errors with their solutions.
#1. Error – Lotus Notes File does not Exist.
Basically, when you update the Lotus Notes to the updated version, this error appears not only because of the updating issue, it also because of the poor internet connection, NSF files being in the external storage, and change of filename.
Sol: – Connect with the Internet. Go to Databases > Properties > Archiving Settings and verify the file naming, if file is not there, then create it at the same location.
#2. Error – Network Operation Exceeded the user-specified system time limit.
This is a common error in the list of Lotus Notes errors that usually occurs. Use these step to solve this issue.
Sol:- Open the Replicator page on the Lotus Notes email application. Activate or Replicate Line Sending Outgoing mail. Go to the mail tab, and move to On Server from the local.
#3. Error – You are not Authorized to Access the Database
NSF files are password protected with the password so that no one accesses that file without the admin privileges. The errors will appear till the right password is entered.
Sol: – To solve this error, you need to know the right password by the administrator. If you are not aware of the password, then you can use the password remover software.
#4. Error – Error Creating Product Object Lotus Notes
You will face this error while generating an agent using the Lotus Notes connectors LotusScript extension to connect to the Domino.
Sol:- This error is not handled manually. You need to get help from the Lotus Notes Support team to solve this error.
#5. Error – The Object store that is utilized by this note was not found in the database
This error appears when you try to access the IBM Lotus Notes shared mail which is no longer in use. When you try to access the document that is not in the Domino object store, then the error remains the same.
Sol:- This error is solved easily by the running Collect task on the database to remove the recommendations.
Also Read: How to Backup Office 365 Mailbox without Outlook?
Author Suggested Solution – Lotus Notes to Office 365 Migration Efficiently
Due to the complexity and issues of the Lotus Notes features, settings and options, some users have a valid reason to move from IBM Notes to a better email client such as Microsoft Outlook 365.
Lotus Notes to Office 365 migration tool can migrate all the data from Lotus Notes to Office 365 efficiently. It can migrate the In-Place archive mailbox also. You can also migrate the newly arrived emails during the migration with the help of Delta migration. If you want to migrate some of the mailboxes prior from others then it is also possible with the help of Prioritize feature in the tool.
Step-By-Step Solution to Move to Office 365
Step 1. Download and Install the tool. Select Lotus Notes as the Source and Office 365 as the destination.
Step 2. Select the categories under the workload section and apply the Date Filter then Next.
Step 3. Now in the Source tab, enter the Admin Email, and Password, and browse the NSF files. Validate them and Next.
Step 4. Enter the Admin Email and Application ID in the destination tab, validate, and Next.
Step 5. Add the users by using the Fetch Users, Import Users, and Download Template options.
Step 6. After validating the users. Click on the Start Migration button.
The Bottom Line
As discussed above Lotus Notes issues and Lotus Notes errors with their solutions properly. The HCL Lotus Notes email client has many limitations compared to email clients such as Outlook 365. This is why many users are switching from Notes to Outlook 365. You can also try the above explained tool for easy migration from Lotus Notes to Outlook 365.
Also Read: How to Convert Thunderbird to Lotus Notes NSF Files in Detail?
